The Paper Tiger
Billions of Euros spent. Thousands of committees. Result: You still have to print out a PDF to apply for a parking permit.
The problem isn't technology. It's the mindset. We digitize bureaucracy instead of rethinking processes.
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Citizen Experience First
A digital application shouldn't look like a tax form. It should look like Airbnb.
* **BundID Integration:** Single Sign-On for all services.
* **Once-Only Principle:** Never ask for data the state already has.
* **Mobile First:** Because nobody owns a scanner anymore.
Current State (OZG 1.0)
- ✓PDF Forms online
- ✓Decentralized Chaos
- ✓No Mobile Optimization
Future State (Coday Vision)
- ✓Fully Automated Workflows
- ✓AI-Assisted Filling
- ✓Proactive Government Services
"The best government interface is no interface."
