General Terms and Conditions
At a Glance
- Fixed Price Guarantee: The stated price is binding
- 30-Day Bug-Fixing Guarantee after Handover
- Up to 3 Revision Rounds included in the scope
- Transparent Communication throughout the project
- German Law, Place of Jurisdiction Wetzlar
Scope
Scope of application of these terms
(1) These General Terms and Conditions (hereinafter “GTC”) of Umutcan Emre Tezgel, Lessingstraße 4, 35578 Wetzlar (hereinafter “Provider”), apply to all contracts for web design, web development, and digital services concluded between the Provider and its customers (hereinafter “Client”).
(2) The version of the GTC valid at the time of the conclusion of the contract is decisive. Deviating terms and conditions of the Client are not recognized unless the Provider expressly agrees to their validity in writing.
(3) These GTC apply to both consumers and entrepreneurs within the meaning of § 14 BGB.
Definitions
Explanation of terms for these GTC
Provider
Client
Project
Revision
Conclusion of Contract
How a contract is formed
(1) The service descriptions and price information presented on the website in the offer do not constitute a binding offer, but an invitation to submit an offer (invitatio ad offerendum).
(2) By sending a project inquiry via the contact form or by email, the Client submits a non-binding offer.
(3) A contract is only concluded by the signing of a written offer by both parties or by express written acceptance via email.
(4) The Provider stores the contract text and sends the Client a confirmation by email. The contract text is no longer accessible to the Client after conclusion of the contract, except upon request.
Scope of Services
What our services include
(1) The Provider provides web design, web development, and digital marketing services according to the individual offer. This may include:
- Concept and Design of Websites and Web Applications
- Frontend and Backend Development
- Content Creation and Optimization
- Search Engine Optimization (SEO)
- Hosting Setup and Technical Configuration
- Maintenance and Support (by agreement)
(2) The number of revision rounds agreed in the offer is binding. Standardly, up to three (3) revision rounds are included in the scope of services.
30-Day Guarantee
Project Process & Milestones
Typical project flow
Every project goes through a structured process to ensure highest quality and transparent communication:
Project Timeline
Inquiry & Initial Meeting
Free initial consultation and project discussion
Receive Offer
Detailed offer with Fixed Price Guarantee
Conclusion of Contract
50% deposit, Project Start
Design & Development
Iterative development with intermediate acceptances
Review & Revisions
Up to 3 revision rounds included
Handover & Launch
Final Launch, Training, 30 Days Support
Prices & Payment Conditions
Transparent Pricing
(1) All prices mentioned in the offer are net prices plus the statutory VAT of currently 19%.
(2) Payment is generally made in two installments:
1. Installment
2. Installment
(3) For larger projects, deviating payment modalities (e.g., three installments) can be agreed upon.
(4) Invoices are payable within 14 days of receipt without deduction. In case of default of payment, default interest of 5 percentage points above the base rate will be charged.
Fixed Price Guarantee
No hidden costs
Our Guarantee
(1) The fixed price covers all services defined in the offer, including the agreed revision rounds.
(2) Additional services exceeding the original offer will be offered and charged separately. Written commissioning is required.
(3) Changes to the project scope by the Client may lead to price adjustments. The Provider will inform about this in advance.
Client Cooperation Duties
For successful cooperation
The Client ensures that the materials and information required for the execution of the project are provided in good time:
- Texts, images, logos in printable quality
- Access data to existing systems (if needed)
- Styleguide or Corporate Design guidelines (if available)
Delays
Intellectual Property & Copyright
Rights to created works
(1) Upon full payment, all usage rights to the created works pass to the Client. This includes the right to unlimited use for business purposes.
(2) The copyright remains with the Provider. The Provider reserves the right to present the created works for reference purposes in their own portfolio, provided no confidentiality agreement exists.
(3) Source files (e.g. Design files in Figma, Sketch or Adobe XD) are only handed over if expressly agreed.
Source Code
AI Services & Automation
Use of AI Technologies
Important Note
(1) The AI services serve exclusively for information purposes and do not constitute legal, medical, or financial advice.
(2) Automatically generated content was created by machine and may contain errors.
(3) The Provider assumes no liability for the accuracy, completeness, or timeliness of the AI-generated information.
(4) Any liability for damages resulting from the use of AI-generated content is excluded to the extent permitted by law.
AI answers are particularly not suitable for:
- Financial Decisions
- Business Strategies
- Legal Measures
- Health-related Decisions
Warranty & Defects
Our Quality Standards
(1) The Provider warrants that the services provided correspond to the agreed functional scope and are carried out professionally.
(2) Defects must be reported to the Provider in writing immediately after discovery. The Provider will remedy justified defects free of charge within the scope of subsequent performance.
Browser Compatibility
(3) The warranty period is 12 months from project handover, unless otherwise agreed.
Limitation of Liability
Scope of our liability
(1) The Provider is liable without limitation in cases of intent and gross negligence as well as for damages from injury to life, body, or health.
(2) In case of slight negligence of essential contractual obligations (cardinal obligations), liability is limited to the typical, foreseeable damage.
(3) Any further liability is excluded to the extent permitted by law.
(4) The limitations of liability also apply in favor of the vicarious agents of the Provider.
Confidentiality
Protection of sensitive information
(1) Both parties undertake to keep secret all confidential information received within the scope of cooperation and not to pass it on to third parties.
(2) Confidential information includes in particular trade secrets, customer data, technical details, and unpublished marketing strategies.
(3) This obligation continues to apply after termination of the contractual relationship.
Termination & Resignation
Ending the contract
(1) For project-based contracts, ordinary termination is not provided for. The contract ends with the completion of the project.
(2) For maintenance or support contracts, termination is possible with a notice period of 30 days to the end of the month.
(3) The right to extraordinary termination for good cause remains unaffected.
Project cancellation by Client
Final Provisions
Legal Framework
(1) The law of the Federal Republic of Germany applies, excluding the UN Sales Convention.
(2) The place of jurisdiction for all disputes is Wetzlar, provided the Client is a merchant, a legal entity under public law, or a special fund under public law.
(3) Should individual provisions of these GTC be or become invalid in whole or in part, the validity of the remaining provisions remains unaffected. The invalid provision shall be replaced by the statutory regulation.
(4) Amendments and supplements to this contract require the written form. This also applies to the waiver of this written form requirement.
If you have questions about these GTC, please contact us:
umut@codayweb.de